Terms and Conditions

Kenya Peaks Adventures operates as a travel marketplace that connects travelers with local tour operators, guides, and service providers in Kenya. We facilitate bookings and provide coordination services but do not directly operate tours or accommodations.

• We partner with licensed and vetted local operators
• All tours and services are provided by third-party partners
• We act as an intermediary to facilitate your travel arrangements
• Final service delivery is the responsibility of our local partners

Booking Process

• All bookings are subject to availability
• Confirmation is provided once payment is processed and partner availability is confirmed
• Prices are quoted in USD unless otherwise specified
• All prices include applicable taxes unless stated otherwise

Payment Terms

• Full payment or deposit may be required at time of booking
• We accept major credit cards and secure online payment methods
• Payment processing is handled by secure third-party providers
• Additional fees may apply for certain payment methods

Cancellation by You

• Cancellation policies vary by service provider and booking type
• Some bookings may be non-refundable or subject to cancellation fees
• Cancellation terms will be clearly stated at time of booking
• Refunds, when applicable, are processed within 7-14 business days

Cancellation by Us or Partners

• In rare cases, tours may be cancelled due to weather, safety concerns, or insufficient bookings
• Full refunds or alternative arrangements will be offered
• We are not liable for additional expenses incurred due to cancellations beyond our control

Your Responsibilities

• Ensure you have valid passport and any required visas
• Obtain appropriate travel insurance
• Follow health and safety guidelines provided by operators
• Arrive on time for scheduled activities
• Respect local customs, wildlife, and environment

Health and Safety

• Consult your doctor regarding required vaccinations
• Inform us of any medical conditions or dietary requirements
• Follow all safety instructions provided by guides and operators
• Travel insurance is strongly recommended

Our Liability

• Kenya Peaks Adventures acts as an intermediary and is not liable for services provided by third-party partners
• We are not responsible for injuries, losses, or damages during tours or activities
• Our liability is limited to the amount paid for our services
• We strongly recommend comprehensive travel insurance

Force Majeure

We are not liable for failures or delays caused by circumstances beyond our reasonable control, including but not limited to natural disasters, political unrest, strikes, or government actions.

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

• We collect only necessary information for booking purposes
• Your data is shared with partners only as needed to provide services
• We use secure systems to protect your information
• You have rights regarding your personal data

We may update these Terms from time to time. Changes will be posted on our website and, where appropriate, notified to you by email. Your continued use of our services after changes constitutes acceptance of the updated Terms.

If you have any questions about these Terms or need assistance with your booking, please contact us:

Call: +254704043466

Email: info@kenyapeaksadventures.com

Thank you for choosing Kenya Peaks Adventures. We look forward to helping you create unforgettable memories in Kenya.